---
title: "FAQ — Eightwire"
description: "Frequently asked questions about Eightwire's secure data exchange products: what a data exchange is, security, data sovereignty and integration time."
url: "https://eightwire.io/faq/"
generated: "2026-09-16"
---
> Frequently asked questions about Eightwire's secure data exchange products: what a data exchange is, security, data sovereignty and integration time.

About · FAQ

# Frequently asked questions

Six answers to the questions we hear most. Anything else, ask us directly.

### What is a data exchange?

A data exchange is a platform that enables organisations to securely share and transfer data with one another.

### Who is Eightwire?

Eightwire is an innovative data sharing company built in New Zealand. Since 2015, Eightwire's focus has been to make data sharing between enterprises as simple and secure as possible.

### How secure is the data exchange?

Data is encrypted from source to destination and at rest, and every exchange is authenticated and authorised on both sides. You choose the region — New Zealand or Australia — where your data is processed. Eightwire is SOC 2 audited; the certifications page lists each audit and certification with the date it was issued.

### Is a high standard of technical capability required to use it?

You don't need extensive technical expertise to use Eightwire data exchange products. With a simple user interface, our products have been designed to be used by business and data analysts, rather than software engineers.

### Where is my data stored?

Many of Eightwire's customers have specific data sovereignty requirements. Eightwire's hybrid cloud allows customers to restrict the servers that physically handle data to certain countries or data centers.

### How long does it take to integrate?

Eightwire products work with all major data storage systems and APIs, so it can take from 20 minutes to 4 weeks for an organisation to connect and begin exchanging data.

Looking for how-to guides? [Browse the knowledge base](https://eightwire.io/knowledge-base.md)