FAQ 2017-10-19T11:14:30+00:00

Pricing

Pricing is calculated for the number of data stores, processes and users that are required. Included in pricing is training, support, and consulting.

Unlike traditional software, Eightwire charges for the delivery of information between systems. This allows capital that would be used for software licenses to be used for delivery.

All payments for Conductor are done monthly by direct billing, so we’ll send you an invoice. You can always check up on how much you’re using, and work out future costs from your Account screen within Conductor.

Terminology

Exactly what it says on the tin. A row is a row of data within your data store. With Conductor you pay per million rows moved. This stops you being charged according to arbitrary standards and means you only ever pay for what you use.
A data store is anything that holds the data you want to work with. It can be a database, a folder of text or spreadsheets files, a SaaS application, or a cloud data instance.
If somebody comes into your house uninvited and starts rummaging around the fridge and watching TV, you’d be pretty miffed. However, if you invited them in, that’s ok. Computer networks are the same, so we need an invitation to work with your data.The agent is a small (less than a megabyte) program that is installed on a computer inside your network. This allows us to move data into and out of systems without needing to reduce your IT security through opening ports through the firewall.

Other

Nobody likes getting a surprise bill. You can keep an eye on your usage, billing information, and calculate future costs from your Account Summary page within Conductor, so you will always have control.
Our billing is based on a month-by-month basis, so the minimum term is one month from when you sign up. There are no requirements to commit to any annual plans, nor are there any penalties for closing an account that has been open for less than a month.

If you can’t find the right answers here, feel free to email us at heya@eight-wire.com and we’ll get in touch asap, or search the site below.